Help Center
We're here to help. Whether you have a question about your account, a feature, or your subscription, reach out anytime and we'll get back to you as soon as possible — usually within 1–2 business days.
For any questions, issues, or feedback, reach out directly — we read every message and are committed to responding within 1–2 business days.
If you're having trouble signing in, try the following:
If you're still having trouble, email us at hello@tovaapp.net and we'll help you regain access.
TOVA subscriptions are managed entirely through your Apple ID, the same as any other App Store subscription.
To manage or cancel
Cancelling stops future renewals but does not affect your current billing period — you'll retain access until it ends. For billing questions or refund requests, Apple handles all payment processing, so refunds must be requested through reportaproblem.apple.com.
Ask Ally is your in-app AI coach, built on Ally's coaching philosophy to give you personalized nutrition guidance based on your goals, protocol, and recent activity.
For more on how your data is used with Ask Ally, see our Privacy Policy.
TOVA offers several ways to log food from the Log tab:
If a scan or description doesn't parse correctly, try being more specific about quantities and food names, or log the item manually.
Found something that isn't working right, or have an idea that would make TOVA better? We want to hear it.
Email hello@tovaapp.net with a description of the issue and, if possible, a screenshot. Include your device model and iOS version if you're reporting a bug — it helps us track things down faster.
TOVA is developed and operated by A/S Fitness LLC.